Responsible Gaming

Gaming Should Be Entertainment

At Electrik's Basketball, we believe that online casino gaming should be an enjoyable form of entertainment only. It is not a way to earn money or solve financial problems. Please gamble responsibly and within your means.

Set a budget you can afford to lose, play for fun, and never chase losses. Remember that the house always has a mathematical advantage in casino games.

Age Verification

You must be 18 years of age or older (or the legal age of majority in your province) to access and use our casino services in Canada. We take age verification seriously and comply with all provincial gaming regulations.

If you are under the legal gambling age, please do not use our platform. Parents and guardians should monitor their children's online activities.

Warning Signs of Problem Gambling

If you recognize any of the following signs in yourself or someone else, it may indicate a gambling problem:

• Gambling with money you cannot afford to lose
• Constantly thinking about gambling or past gambling experiences
• Chasing losses by gambling more to recover money
• Being dishonest or hiding gambling activity from friends and family
• Gambling to escape problems, stress, or negative emotions
• Needing to gamble with larger amounts to feel the same excitement
• Failed attempts to reduce or stop gambling
• Neglecting work, school, relationships, or hobbies due to gambling
• Borrowing money or going into debt to gamble
• Experiencing mood swings, anxiety, or depression related to gambling

If you experience any of these warning signs, please reach out for help immediately.

Self-Help Tools & Features

We provide several tools to help you maintain control over your gaming:

• Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
• Loss Limits: Set a maximum amount you are willing to lose during a session or time period
• Reality Checks: Receive pop-up reminders during extended gaming sessions to check your activity and time spent
• Self-Exclusion: Temporarily or permanently exclude yourself from accessing your account and all gaming activities
• Session Timers: Set automatic session timeouts to prevent excessive play

Use these tools proactively to maintain healthy gaming habits. Contact our customer support team to activate any of these features.

Support Organizations & Resources

If you or someone you know is struggling with problem gambling, help is available. The following organizations offer free, confidential support:

Canada

• Responsible Gambling Council – www.responsiblegambling.org
  Provides resources, counseling referrals, and support for problem gambling in Ontario and across Canada.
• Gamblers Anonymous Canada – Peer support and recovery meetings across Canada.
• Problem Gambling Institute of Ontario – Specialized treatment and research for problem gambling.

Other Countries

• United Kingdom – GamCare – www.gamcare.org.uk
  Free, confidential support and counseling for problem gamblers.
• United Kingdom – GamStop – www.gamstop.co.uk
  Multi-operator self-exclusion scheme across UK-regulated operators.
• Australia – Gambling Help Online – www.gamblinghelponline.org.au
  Counseling and support for problem gambling in Australia.
• United States – National Council on Problem Gambling – www.ncpgambling.org
  Resources and referrals for problem gambling help in the US.

If you are experiencing a mental health crisis, please contact your local emergency services or a crisis helpline immediately.

Get Help Today

If you believe you have a problem with gambling, reach out for help today. There is no shame in seeking support, and professional help is available.

Contact one of the organizations above or speak to a healthcare provider about problem gambling treatment options.

Your well-being is important to us. Gamble responsibly and know your limits.